JUICEBOX TESLA FULL
JUICEBOX TESLA PROFESSIONAL

Try twisting the charging cable as it enters the JuiceBox unit. It may be that the charging cable has been twisted out of place by repeated movement. Check your entire charge circuit (from EV to breaker box). If this is a newly occurring issue, it is likely that it is the result of some kind of environmental damage. This could be due to a legitimate reason, such as water in your charge cable or EV charge port, a cut or fray in your wiring (from J1772 charge cable to supply-side wiring), or an obstacle in way of your charge plug. Your JuiceBox is cycling on and off in response to Ground Fault Interrupt (GFI) instances. My JuiceBox begins charging my EV, but the charge is disrupted by my unit clicking on and/or off?: If it does not click, or clicks very early, the J1772 handle has been damaged, and you can fix it by referring to this doc ( Please make sure your JuiceBox is unplugged before attempting this! ): J1772 DOSTAR Plug - Release Lever Fixes The release lever on the charging handle is also a 'Stop' switch.It should click approximately half-way through the action of pushing the button. As you're pressing the release latch, make note of at what point in the press you hear a small click from the switch in the handle.

Check the button pressing action on your plug handle.

Check your EV charge port for physical damage or evidence of electrical damage.

Make sure there are no charge schedules requiring override on your JuiceBox, through the app or the Dashboard.

If there are, make sure that you are not currently within one of your preset charging schedules.

Make sure there are no schedules set on your EV.

If neither of the steps above fix the problem, there are several other things you should check before contacting our support team:

Before you plug the JuiceBox into your vehicle to charge, ensure that it is not beeping to signal an error (see: Error Codes ).

Make sure your JuiceBox is plugged into the proper power outlet and is receiving power.

When one of the cars finishes charging, the remaining car ramps back to 40A.I have plugged my JuiceBox into my vehicle, but it is not charging?: When the second car shows up, the current gets shared 20A / 20A between the two.

JUICEBOX TESLA FULL

If only one car is charging, it gets the full 40A of current. You can program your units to never exceed 40A combined draw. Say, you have only 40A capacity in your panel but have two vehicles charging simultaneously.

If you have more than one EV, you can set up your two (or more) units to share one electrical circuit. And if you can’t connect to WiFi during the installation, your JuiceBox will still act as a standard charging station in the absence of Wi-Fi, but lack smart charging features. Wi-Fi memory will be erased upon unplugging from power and will be reinstated once connected to Wi-Fi again. If you have trouble connecting your JuiceBox to Wi-Fi, please contact Enel X Customer Support between 9AM to 5PM PST:Įmail: you set it up on Wi-Fi but then disconnect it, any schedules or limits you set when connected to the station may remain even if the station is not connected to Wi-Fi.

Track energy usage, allowing you to view your charging history and extract accurate energy data.

Most utilities offer time of use (TOU) rate schedules to their customers who are EV drivers.

Set charging schedules so that your EV avoids consuming electricity at peak times.

JUICEBOX TESLA PROFESSIONAL

A professional electrician may be required for installation.Īccess the JuiceNet app via your Smartphone or web from anywhere. Available with two installation options: a 240V plug (NEMA 14-50), or hardwired input whip. Quick-release mounting bracket and built-in cable management make set up and daily charging a breeze.